Troubleshooting
Common fixes and troubleshooting steps for EXM and our optimizations
Reverting Broken Features and Tweaks
Learn how to undo EXM optimizations and restore Windows features or settings that stopped working after system changes.
Security Errors
Troubleshoot EXM security errors caused by antivirus software, Windows security settings, permissions, or installation issues.
Smart System Detection Freezing
Learn how to resolve Smart System Detection if it appears frozen or prevents you from continuing through EXM setup.
Time Sync Error
Learn how to resolve EXM Time Sync errors by correcting and synchronizing your Windows date, time, and time zone settings.
Too Many Request From This IP Error
Learn how to resolve the Too Many Requests From This IP error by checking your Windows network profile and connection settings.
Unable to Connect Error
Troubleshoot EXM connection errors caused by DNS, ISP, firewall, or local network issues preventing EXM from connecting.
Uninstalling EXM
Learn how to completely uninstall EXM from Windows and understand the difference between removing EXM and reverting applied optimizations.
VCC-Runtime Error
Learn how to resolve VCC Runtime errors by repairing or installing the Microsoft Visual C++ components required by EXM.
Why doesn't my FPS Increase after using EXM
Learn why EXM may not increase average FPS on every PC and how hardware bottlenecks, 1% lows, frame times, game engines, and system conditions affect results.