Windows Fixes

Fix Windows issues outside of the EXM utility with troubleshooting guides and solutions.
Monitor Is Stuck at 60 Hz Learn what to do when Windows only allows 60 Hz even though your monitor supports a higher refresh rate.
PC Randomly Restarts or Shuts Down Troubleshoot unexpected PC restarts and shutdowns caused by temperatures, power delivery, drivers, Windows errors, or unstable hardware.
PC Won't Wake From Sleep or Keeps Waking Up Fix Windows sleep problems including PCs that will not wake, instantly wake back up, or randomly turn on from sleep.
Reinstalling Graphics Drivers Learn how to cleanly reinstall your graphics drivers to resolve crashes, stuttering, performance issues, or driver corruption.
Reinstalling Windows (With or Without USB) Learn how to reinstall Windows with or without a USB drive, including preparation, installation, and important steps before getting started.
Resetting your Network Adapters Learn how to reset Windows network adapters and restore default networking settings to resolve connectivity problems or revert network changes.
Screen Flickering, Flashing, or Going Black in Windows Learn how to troubleshoot Windows screen flickering, intermittent black screens, display-driver problems, and monitor connection issues.
Second Monitor Is Not Detected Learn how to troubleshoot a second monitor that Windows does not detect or display correctly.
SSD or Hard Drive Is Not Detected in Windows **Excerpt:** Troubleshoot an SSD or hard drive that does not appear in File Explorer, Disk Management, or Windows.
Wi-Fi Keeps Disconnecting in Windows Fix Wi-Fi connections that repeatedly disconnect, lose internet access, or reconnect while using Windows.
Wi-Fi or Ethernet Adapter Is Missing Learn how to troubleshoot a missing Wi-Fi or Ethernet adapter in Windows and restore network connectivity.
Windows Activation Failed or Windows Is Not Activated Learn how to troubleshoot Windows activation errors, digital license problems, and activation failures after hardware changes.
Windows Audio or Sound Is Not Working Learn how to troubleshoot missing audio, incorrect output devices, driver problems, and other Windows sound issues.
Windows Explorer Keeps Crashing or Restarting Learn how to troubleshoot Windows Explorer crashes, taskbar restarts, disappearing desktop icons, and File Explorer instability.
Windows Is Stuck in a Boot Loop Learn how to troubleshoot Windows repeatedly restarting or failing to reach the desktop.