Fix Windows issues outside of the EXM utility with troubleshooting guides and solutions.
Apps Won't Open or Keep Crashing in Windows Troubleshoot Windows applications that refuse to launch, immediately close, freeze, or repeatedly crash.
Bluetooth Device Won't Connect or Pair Learn how to fix Bluetooth headphones, controllers, keyboards, mice, and other devices that refuse to pair with Windows.
Bluetooth Is Missing or Not Working in Windows Learn how to restore missing Bluetooth settings, troubleshoot Bluetooth drivers, and fix devices that are not working correctly in Windows.
Controller Is Not Detected in Windows Learn how to troubleshoot a controller that is not detected by Windows, games, Steam, or Bluetooth.
High CPU or GPU Usage While Idle Learn how to find background applications causing unusually high CPU or GPU usage when your PC should be idle.
How to Boot Windows Into Safe Mode Learn how to start Windows in Safe Mode to troubleshoot drivers, software conflicts, crashes, and startup problems.
How to Fix a Corrupted Windows User Profile Learn how to diagnose a corrupted Windows profile and safely create a new account without losing important personal files.
How to Flush DNS and Reset the Windows Network Stack Learn how to flush DNS, reset Winsock and TCP/IP, and renew your network configuration when Windows has connection problems.
How to Perform a Clean Boot in Windows Learn how to start Windows with non-Microsoft services and startup applications disabled to identify software conflicts.
How to Repair Corrupted Windows System Files Learn how to use SFC and DISM to scan for and repair corrupted or missing Windows system files.
How to Reset Your BIOS Settings Learn how to safely reset your CMOS and restore default BIOS or UEFI settings after instability, boot issues, or unsupported changes.
How to Troubleshoot Windows Blue Screens Learn what Windows blue-screen stop codes mean and how to troubleshoot repeated crashes and unexpected restarts.
Keyboard or Mouse Is Not Working in Windows Troubleshoot keyboards and mice that stop responding, disconnect, experience input problems, or are not detected by Windows.
Microphone Is Not Working in Windows Learn how to fix microphone detection, permission, input-device, volume, and driver problems in Windows.
Microsoft Store Is Not Opening or Downloading Apps Fix Microsoft Store problems including failed downloads, stuck updates, blank pages, and the Store refusing to open.