FAQ
Explore our most frequently asked questions by our customers and users
How to Check Your CPU and GPU Temperatures
Learn how to monitor CPU and GPU temperatures and identify whether overheating or thermal throttling may be affecting gaming performance.
How to Find Your PC Specifications
Learn how to quickly find your CPU, GPU, RAM, motherboard, storage, and Windows specifications.
How to Properly Use EXM Game Mode
Learn how to properly configure and use EXM Game Mode to automatically optimize supported system behavior while you are gaming.
Is Using EXM Bannable
Learn how EXM interacts with games and anti-cheat systems, what EXM changes, and how to use optimizations safely while gaming.
Our Recommended Optimizations
Explore EXM's recommended optimizations, what each area targets, and how to choose settings based on your hardware and performance goals.
Partnering with EXM
Learn how creators, businesses, and potential partners can submit a partnership or business inquiry to EXM.
Reverting to a Restore Point
Learn how to restore Windows to a previous restore point and return your system to an earlier configuration.
Should I Keep EXM Open for Optimizations to Work
Learn which EXM optimizations remain active after closing the app and which real-time features require EXM to stay running.
What Information Should I Send EXM Support
Find out what information to include in your EXM Support ticket so our team can diagnose and resolve your issue faster.
What Is a PC Bottleneck and How Does It Affect Gaming Performance
Learn what a PC bottleneck is, how CPU, GPU, RAM, storage, temperatures, and power limits can affect gaming performance, and how to identify what is limiting your system.
What Operating Systems Does EXM Support
EXM supports Windows 10, Windows 11, and custom Windows builds, but is specifically designed and optimized around exmOS, our custom Windows playbook.
Why Input Lag Matters in Games
Learn what input lag is, what causes it, and why reducing system latency can make games feel faster, smoother, and more responsive.
Will EXM Affect Battery Life
Learn how EXM optimizations can affect laptop battery life and why performance-focused settings may increase power consumption.
Will EXM Damage My PC or Void My Warranty
Learn how EXM changes system settings, what risks advanced optimizations may involve, and what to consider regarding hardware warranties.