FAQ

Booking With EXM Services Learn how to book a one-on-one EXM optimization session, choose the right service, prepare your PC, and know what to expect.

Can EXM Reduce My Ping Learn how EXM network optimizations may improve latency and connection consistency, and why ping results vary between networks and servers.

Can I Use EXM On Laptops Learn how EXM works on laptops, which optimizations are suitable, and when EXM should not be used on managed or school devices.

Can I Use EXM With MSI Afterburner Yes, MSI Afterburner can be used alongside EXM for GPU monitoring, overclocking, fan control, and performance tuning.

Creating a Support Ticket Learn how to contact EXM Support, create a useful support ticket, and provide the information needed for faster troubleshooting.

Determine if your Issue is EXM related Learn how to determine whether a PC issue is related to EXM by comparing system behavior before and after reverting recent changes.

Does EXM Need Administrator Privileges Learn why EXM may request Administrator privileges and why elevated Windows permissions are required for certain optimizations.

Does EXM Work On Lower Hardware Learn how EXM works on older and lower-end PCs, what improvements may be possible, and which limitations are determined by your hardware.

Does EXM Work with Other Optimizers Learn why using multiple PC optimization tools together can create conflicting settings, instability, or worse performance.

EXM and PC Emulation Learn how EXM can optimize Windows for PC emulators and improve system responsiveness for emulated games and applications.

EXM Virus Concerns Learn why antivirus software may flag EXM, how false positives can occur, and how to verify that you are using the official EXM installer.

EXM vs. Competitors See how EXM compares with other PC optimization tools across optimization depth, gaming features, system tuning, and support.

EXM vs. Custom Operating Systems Learn how EXM compares with custom Windows builds and the benefits of optimizing a standard Windows installation instead.

How Often Should I Reapply My Tweaks Learn when EXM optimizations may need to be reapplied after Windows updates, driver updates, or other major system changes.

How to Check if Your CPU or GPU Is Thermal Throttling Learn how to identify CPU or GPU thermal throttling and determine whether high temperatures are reducing your PC’s performance.